Boots CS-1000 Manual de usuario Pagina 391

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Notes
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The ACD itself is created in Overlay 23.
The example here is a simple ACD
queue which has the DN 2500 and a
Maximum number of positions of 10.
Note as with many system options the
ACD is allocated to a specific Customer.
CS 1000 Rel 7.5 16/04/2013
Copyright Amlex Associates Ltd
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